FREQUENTLY ASKED QUESTIONS
WHAT DO I NEED?
HOW MUCH WILL IT COST?
HOW LONG WILL IT TAKE?
Remember that if it took your marketing department weeks to come up with that snappy piece of copy, a top-quality, professional translator will need a reasonable amount of time to do it justice.
WHAT ABOUT STYLE?
A clear corporate style can be just as important as visual branding; you wouldn’t change your logo in every document so why change the way you write? If you have specific requirements that you want your translators to follow too, make sure you specify them in the project brief. If you have a corporate style guide, be sure to send it to your supplier or consult them about drafting one for your translations.
Whilst machine translation certainly does have the advantage of being lightning-fast, it doesn’t have the intrinsic “feel” for language that a human translator does. So if you need a text that really speaks to its audience, make sure it’s a person doing the talking. A good LSP will be happy to work with you to find the right solution for every project.
CAN'T I DO IT MYSELF?
WHAT WILL MY TRANSLATOR NEED?
- Clear instructions
- What and who the project is for, the correct language variant (i.e. British vs American English). Which services do you require? Translation or translation and revision? Or maybe even translation, revision and DTP?
- Editable files
- Scanned images and PDFs are difficult to work with and most translators charge a premium for these formats. Plus, they’re not compatible with CAT tools, which means you lose the benefits of discounts for repetitions and built-in spelling, quality and consistency checks. Office programmes work best with CAT tools, but other file formats are compatible too. Check with your translator beforehand to avoid a headache!
- Reference material
- Do you have previously translated documents, a style guide or a multilingual website? Make sure your suppliers also have access to them – they’re indispensable tools for any translator.
WHY IS IT IMPORTANT TO USE A SPECIALIST?
WHY IS MY TRANSLATOR ASKING ME QUESTIONS?
WHY IS IT IMPORTANT TO FIND THE RIGHT TRANSLATOR?
You deserve to have full confidence in what you’re buying, in the same way that your customers deserve to have full confidence in you.