MISSION, VISION AND VALUES
OUR MISSION
We help our customers to grow their businesses by enabling them to communicate with their global markets. We recruit and retain the very best graduate linguists and provide them with unrivalled training and development opportunities in a unique environment. Our quality and range of services cannot be beaten.
OUR VISION
We will deliver on time and to budget, providing products and services that are unsurpassable in terms of quality and professionalism. We will continue to recruit and retain the very best professionals there are in the industry. We will exceed customers’ expectations, every time.
OUR VALUES
PRIDE
We have an excellent reputation which we will continue to nurture and develop. We are proud ambassadors for our industry. We make an active contribution towards ensuring that the translation profession continues to thrive by recruiting the very best new entrants and investing in their development, which at the same time is an investment in the future of the profession.
CAPABILITY
We ensure that our people are the best by making a firm commitment to their continued professional development. Regular team days are held for in-house training and we are committed to investing in external provision in the form of the professional accreditation, certification and qualification not only of our people but also of our products and services. We keep pace with the latest developments in technology and industry standards for the benefit of all – employees, suppliers and customers.
PASSION
We love languages and it shows in the quality of the work we produce!
INTEGRITY
We promise the best and deliver the best. We are open, honest and transparent.
PEOPLE
Our products and services don’t just “happen”. They rely on exceptional people. We are those exceptional people.
COLLABORATION
We work in partnership with all stakeholders – in our in-house team, with our suppliers and with our customers.
ADAPTABILITY
Our bespoke services are tailored to meet the specific needs of our customers. If it appears complex, we will make it simple.
LONGEVITY
Our unique model has a proven track record of market success, driving our development as the company enters its third decade.